Troubleshooting installation and upgrade
This section describes how to troubleshoot installation and known issues.
Log files
Setup creates log files that can be reviewed and used for troubleshooting. By default, the location of the log files, where User is the account of the user who ran Setup, is as follows:
SystemDrive:\Users\User\AppData\Roaming\Microsoft\MSCRM\Logs\
See Also
Concepts
Upgrade from Microsoft Dynamics CRM 4.0
Server installation and upgrade issues