Install Microsoft Dynamics CRM 2011 for Outlook without an Internet connection
This section applies to Microsoft Dynamics CRM for Microsoft Office Outlook when you use either Microsoft Dynamics CRM 2011 or Microsoft Dynamics CRM Online.
There may be occasions when you have to install Microsoft Dynamics CRM for Outlook where there is no Internet connection available. Common occasions are when you are creating virtual demonstration environments, such as when you use Hyper-V, and environments that use firewalls or other security requirements that block Internet access.
For more information about how to install other Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online applications, see How to install Microsoft Dynamics CRM 2011 without an Internet Connection.
To install Microsoft Dynamics CRM for Outlook without an Internet connection, you must first download all prerequisite components. To do this, you will need a computer that has an Internet connection to download all the prerequisites beforehand.
Notice that, when you download the Microsoft Dynamics CRM 2011 ISO from MSDN, or have a physical DVD that you are installing from, you will already have the Redist folder and all the prerequisites downloaded. However, if you download the Microsoft Dynamics CRM for Outlook installation media from the Microsoft Download Center, you must manually build this Redist prerequisite folder structure.
Step 1: Create the Redist folder structure
First, create the Redist folder structure in the installation media at the same level as the Server, Client, EmailRouter and BIDSExtensions folders.
The installation media folder structure will appear similar to the following list.
Additional files such as autorun.inf, msvp100.dll, and so on.
The folder structure mentioned here assumes that you are installing Microsoft Dynamics CRM 2011 for Outlook from the full installation media, such as from a DVD. When you download the Microsoft Dynamics CRM 2011 for Outlook installer from the Microsoft Download Center, the EmailRouter, Server, and BIDSExtensions folders are not included. In this situation, the Redist folder must be put in the parent directory where the installation files are initially extracted. For example, if the Microsoft Dynamics CRM for Outlook installation files are extracted to C:\mscrminstaller, then the Redist folder must be located in C:\mscrminstaller\Redist.
Step 2: Create the subfolders under the Redist folder
Create the following subfolders directly under the Redist folder.
SQLExpr – Only required if you install Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access
Step 3: Download the prerequisite files
Download the six prerequisite components and copy them into the Redist folder under the appropriate subfolders, by using the following list.
Prerequisite name: Microsoft .NET Framework 4 (stand-alone Installer)
File name: dotNetFx40_Full_x86_x64.exe
Both versions are named msoidcli. Therefore, you must rename each file by using the naming conventions described here.
Prerequisite name: Microsoft SQL Server 2008 Express
File name: SQLEXPR_x86_ENU.exe
Prerequisite name: Microsoft Report Viewer Redistributable 2010
File name: ReportViewer.exe
By default, Windows Identity Framework is included with Windows 8 and Windows Server 2012.
Now that you have all the prerequisites downloaded and saved in the correct folders, you can continue with the Microsoft Dynamics CRM for Outlook installation without an Internet connection.
Installing on a computer that does not have Microsoft Dynamics CRM for Outlook installed
Upgrade Microsoft Dynamics CRM 4.0 for Outlook to Microsoft Dynamics CRM 2011 for Outlook
Microsoft Dynamics CRM 2011 Language Pack Installation Instructions