E-mail (email) Entity Capabilities
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[Applies to: Microsoft Dynamics CRM 4.0]
Find the latest SDK documentation: CRM 2015 SDK
This entity represents an activity that is delivered using e-mail protocols.
The following illustration shows the entity relationships for this area. For more information, see Key to Entity Diagrams.
.gif "E-mail entity model")
The class for this entity is email. For the e-mail entity, you can use the messages listed in the following table with the Execute method.
| Message | Description |
| BackgroundSendEmail | Use this message to send an e-mail asynchronously. |
| CheckIncomingEmail | Use this message to check whether the incoming e-mail message is relevant to the Microsoft Dynamics CRM system. |
| CheckPromoteEmail | Use this message to check whether the incoming e-mail message should be promoted to the Microsoft Dynamics CRM system. |
| Create | Use this message to create an e-mail.
The information that is used to create the entity instance is specified in the TargetCreateEmail class. You can also call the Create method. |
| Delete | Use this message to delete an e-mail.
The entity instance to delete is specified in the TargetDeleteEmail class. You can also call the Delete method. |
| DeliverIncomingEmail | Use this message to route the e-mail to the appropriate set of system users or contacts. |
| DeliverPromoteEmail | Use this message to create an e-mail activity instance from the specified e-mail message. |
| DetachFromQueueEmail | Use this message to detach the e-mail from the specified queue. |
| Handle | Use this message to handle an e-mail that is in a queue.
The entity instance to retrieve is specified in the TargetQueuedEmail class. |
| ProcessInboundEmail | Use this message to process marketing campaign e-mail responses. |
| Retrieve | Use this message to retrieve an e-mail.
The entity instance to retrieve is specified in the TargetRetrieveEmail class. You can also call the Retrieve method. |
| RetrieveMultiple | Use this message to retrieve a collection of e-mails.
The query expression that describes the entity instances to retrieve is specified in the Query property of this request. You can also call the RetrieveMultiple method. |
| RetrievePrincipalAccess | Use this message to retrieve the access that the specified security principal (user or team) has to an e-mail.
The entity instance to retrieve is specified in the TargetOwnedEmail class. |
| Route | Use this message to route an e-mail to a queue.
The entity instance to retrieve is specified in the TargetQueuedEmail class. |
| SendEmail | Use this message to send an e-mail. |
| SetStateDynamicEntity | Use this message to set the state of an e-mail using a DynamicEntity instance.
The possible states are defined in the EmailState enumeration. |
| SetStateEmail | Use this message to set the state of an e-mail.
The possible states are defined in the EmailState enumeration. |
| Update | Use this message to update an e-mail.
The entity instance to update is specified in the TargetUpdateEmail class. You can also use the Update method. |
See Also
Concepts
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