Knowledge Base Article Template Entity Capabilities
.gif "banner art") |
[Applies to: Microsoft Dynamics CRM 4.0]
Find the latest SDK documentation: CRM 2015 SDK
A knowledge base article template is a template that is used to create a knowledge base article. It describes the sections and formatting required for the knowledge base article.
The class for this entity is kbarticletemplate. For article templates, you can use the messages that are listed in the following table with the Execute method.
| Message | Description |
| Create | Use this message to create a knowledge base article template.
The information that is needed to create the entity instance is specified in the TargetCreateKbArticleTemplate class. You can also call the Create method. |
| Delete | Use this message to delete a knowledge base article template.
The entity instance to delete is specified in the TargetDeleteKbArticleTemplate class. You can also call the Delete method. |
| Retrieve | Use this message to retrieve a knowledge base article template.
The entity instance to retrieve is specified in the TargetRetrieveKbArticleTemplate class. You can also call the Retrieve method. |
| RetrieveMultiple | Use this message to retrieve a collection of knowledge base article templates.
The query expression that describes the entity instances to retrieve is specified in the Query property of this request. You can also call the RetrieveMultiple method. |
| Update | Use this message to update a knowledge base article template.
The entity instance to update is specified in the TargetUpdateKbArticleTemplate class. You can also use the Update method. |
See Also
Concepts
Other Resources