SetStatePhoneCall Message (CrmService)

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[Applies to: Microsoft Dynamics CRM 4.0]

Find the latest SDK documentation: CRM 2015 SDK

Works for all deployment types Works online and offline

Sets the state of a phone call.

The relevant classes are specified in the following table.

Type Class
Request SetStatePhoneCallRequest
Response SetStatePhoneCallResponse
Entity phonecall


To use this message, pass an instance of the SetStatePhoneCallRequest class as the request parameter in the Execute method.

The possible states are defined in the PhoneCallState enumeration. To perform this action, the caller must have access rights on the entity instance specified in the request class. For a list of required privileges, see SetState Privileges.

This message updates the phonecall entity properties statuscode and statecode.


For an example of how to use this message, see SetStateAccount.

See Also



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