Set up Email Router
Applies To: Dynamics CRM 2015
The Microsoft Dynamics CRM Email Router provides centrally managed Exchange Server and POP3/SMTP-based email server routing for users, queues, and forward mailboxes. The Email Router runs continuously as a service and only synchronizes email messages. You can’t use it to synchronize appointments, contacts, or tasks.
This section covers installing and configuring the Microsoft Dynamics CRM Email Router.
If you use Microsoft Dynamics CRM, when you use the Email Router, CRM emails are synchronized to your specified email system, and your emails in specified mailboxes may be synced back to CRM. The Email Router is available as a separate component for download and installation.
An administrator can configure the Email Router to specify which users have the ability to send emails from CRM or synchronize emails to CRM, as well as which mailboxes to synchronize.
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