Microsoft Dynamics CRM 2015 system requirements and required technologies


Applies To: Dynamics CRM 2015

Microsoft Dynamics CRM (on-premises) versions require the following software:

  • Microsoft Windows Server

  • A Microsoft Windows Server Active Directory infrastructure

  • An Internet Information Services (IIS) website

  • Claims-based security token service (required for Internet-facing deployments)

  •  Microsoft SQL Server 2012

  •  Microsoft SQL Server 2012 Reporting Services

  • Microsoft Exchange Server or access to a POP3-compliant email server (required for email tracking)

  • SharePoint Server (required for document management)

  • Windows operating system when you use Dynamics CRM for Outlook. Apple Mac, when running Apple Safari, supported tablet, or mobile device.

  • Supported web browser, such as later versions of Internet Explorer or the latest versions of Apple Safari, Google Chrome and Mozilla Firefox.

  • Microsoft Office Outlook (optional).


For detailed hardware and software requirements or specific product versions and service pack levels that are supported, see the links in “In this Section” later in this topic.


Typically, Microsoft Dynamics CRM applications support the latest version and service pack (SP) for all required components, such as Windows Server, Microsoft SQL Server, and Microsoft Office. However, to fully support the latest version of a required component, you should apply the latest update for Microsoft Dynamics CRM.

Microsoft Dynamics CRM conforms to the support policies of all dependent products and technologies, such as Microsoft Office or Microsoft Exchange Server. For example, mainstream support for Microsoft Office 2010 ends 10/13/2015; therefore mainstream support for Dynamics CRM for Outlook running on Microsoft Office 2010 also ends on that date. For more information, see Select a Product for Lifecycle Information.

Before you install Microsoft Dynamics CRM, review the following topics, which provide detailed information about the products and technologies that are required or optional and supported configurations.

In This Section

Microsoft Dynamics CRM Server 2015 hardware requirements_deleted

Microsoft SQL Server hardware requirements for Microsoft Dynamics CRM Server 2015_deleted

Software requirements for Microsoft Dynamics CRM Server 2015

Active Directory and network requirements for Microsoft Dynamics CRM 2015

Microsoft Dynamics CRM 2015 Reporting requirements_deleted

Microsoft Dynamics CRM 2015 language support

See Also

Supported web browsers and mobile devices
CRM for Outlook
Email Router
What's new for administrators and customizers in Microsoft Dynamics CRM 2015 and CRM Online
Planning your deployment of Microsoft Dynamics CRM 2015

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