Validate and fix SharePoint site URLs


Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

In Microsoft Dynamics 365, SharePoint site and document location records contain links to site collections, site, document libraries, and folders in SharePoint. These site and document location records are associated with Dynamics 365 records so that the documents for Dynamics 365 records can be stored in SharePoint.

When the links between Microsoft Dynamics 365 and SharePoint break, you must validate and fix the links so that the Dynamics 365 records continue to point to the correct document libraries and folders for managing the documents.

  1. Make sure you have the System Administrator security role or equivalent permissions in Microsoft Dynamics 365.

    Check your security role

    • Follow the steps in View your user profile.

    • Don’t have the correct permissions? Contact your system administrator.

  2. Find and fix the URLs. To do this, follow these steps.

    1. Go to Settings > Document Management.

    2. Click SharePoint Sites.

    3. Select the site URLs that you want to validate, and then click or tap Validate.

  3. Microsoft Dynamics 365 validates all the selected site URLs and their immediate subordinate site and document library URLs. It then displays the results in Validating Sites.

  4. To fix a URL, open the site record, and enter the correct URL. More information: Help & Training: Create or edit site records.

  5. Click Save & Close.

See Also

Help & Training: Create or edit site records
Manage your documents using SharePoint
Set up SharePoint integration with Microsoft Dynamics 365
Help & Training: Set up SharePoint document management

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