Install Microsoft Dynamics 365 for Outlook


Applies To: Dynamics 365 (online), Dynamics CRM Online

Many users find it easier and more convenient to work with Microsoft Dynamics 365 (online) data through Outlook, a familiar application interface that they may already be using. This section provides information about hardware and software requirements and about installing Microsoft Dynamics 365 for Outlook on a user’s computer.

Dynamics 365 for Outlook Requirements

Dynamics 365 for Outlook is a free download that integrates Microsoft Dynamics 365 (online) into the Outlook interface so that a user can work efficiently with both email and Microsoft Dynamics 365 (online) data.

More information: Microsoft Dynamics 365 for Outlook hardware requirements and Microsoft Dynamics 365 for Outlook software requirements

Install Dynamics 365 for Outlook on a user’s computer

A user can download Dynamics 365 for Outlook from within Microsoft Dynamics 365 (online) by clicking Get Dynamics 365 for Outlook on the message bar.

Administrators will find detailed installation instructions in Install Dynamics 365 for Outlook.


If you encounter problems installing or configuring Dynamics 365 for Outlook, see Troubleshooting and things to know about Microsoft Dynamics 365 for Outlook.

See Also

Download: Microsoft Dynamics 365 2016 for Microsoft Office Outlook
Deploy Dynamics 365 App for Outlook
Add interoperation features to Microsoft Dynamics 365 (online)

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