Sample: Create a real-time workflow in code


Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

This sample code applies to on–premises Microsoft Dynamics 365. Complete source code for the sample can be found in the following location in the SDK Download the Microsoft Dynamics CRM SDK package. package:


Download the Microsoft Dynamics CRM SDK package.


You must enable support for custom XAML workflows on your on-premises server. For more information, see Enable or disable XAML workflows. For more information about the requirements for running the sample code provided in this SDK, see Use the sample and helper code.


The following sample shows you how to create a real-time workflow in code instead of using the interactive workflow designer in the web application. This sample works only with an on-premises or an Internet-facing deployment (IFD) of Microsoft Dynamics 365 because custom XAML workflows aren’t supported in Microsoft Dynamics 365 (online).


using System;
using System.ServiceModel;

// These namespaces are found in the Microsoft.Xrm.Sdk.dll assembly
// located in the SDK\bin folder of the SDK download.
using Microsoft.Xrm.Sdk;
using Microsoft.Xrm.Sdk.Client;

// These namespaces are found in the Microsoft.Crm.Sdk.Proxy.dll assembly
// located in the SDK\bin folder of the SDK download.
using Microsoft.Crm.Sdk.Messages;

namespace Microsoft.Crm.Sdk.Samples
    /// <summary>
    /// This sample shows how to use C# code to create a real-time workflow in Microsoft Dynamics CRM.
    /// </summary>
    /// <remarks>
    /// At run-time, you will be given the option to delete all the
    /// database records created by this program.</remarks>
    public class CreateRealTimeWorkflow
        #region Class Level Members

        private Guid _workflowId;
        private OrganizationServiceProxy _serviceProxy;

        #endregion Class Level Members

        /// <summary>
        /// This method first creates XAML to define the custom workflow. Afterwards, 
        /// it creates the workflow record with this XAML and then activates it.
        /// </summary>
        /// <remarks>
        /// Visit 
        /// for instructions on enabling XAML workflows on the Microsoft Dynamics CRM server.
        /// </remarks>
        /// <param name="serverConfig">Contains server connection information.</param>
        /// <param name="promptforDelete">When True, the user will be prompted to delete all
        /// created entities.</param>
        public void Run(ServerConnection.Configuration serverConfig, bool promptforDelete)
                // Connect to the Organization service. 
                // The using statement assures that the service proxy will be properly disposed.
                using (_serviceProxy = new OrganizationServiceProxy(serverConfig.OrganizationUri, serverConfig.HomeRealmUri,serverConfig.Credentials, serverConfig.DeviceCredentials))
                    // This statement is required to enable early-bound type support.


                    #region Define the workflow in XAML

                    // Define the workflow using XAML. This is typically done in the Visual Studio
                    // workflow designer.
                    string xamlWF = @"<?xml version=""1.0"" encoding=""utf-16""?>
                        <Activity x:Class=""SampleWF"" 
                                  xmlns:mva=""clr-namespace:Microsoft.VisualBasic.Activities;assembly=System.Activities, Version=, Culture=neutral, PublicKeyToken=31bf3856ad364e35"" 
                                  xmlns:mxs=""clr-namespace:Microsoft.Xrm.Sdk;assembly=Microsoft.Xrm.Sdk, Version=, Culture=neutral, PublicKeyToken=31bf3856ad364e35"" 
                                  xmlns:mxswa=""clr-namespace:Microsoft.Xrm.Sdk.Workflow.Activities;assembly=Microsoft.Xrm.Sdk.Workflow, Version=, Culture=neutral, PublicKeyToken=31bf3856ad364e35"" 
                                  xmlns:s=""clr-namespace:System;assembly=mscorlib, Version=, Culture=neutral, PublicKeyToken=b77a5c561934e089"" 
                                  xmlns:scg=""clr-namespace:System.Collections.Generic;assembly=mscorlib, Version=, Culture=neutral, PublicKeyToken=b77a5c561934e089"" 
                                  xmlns:srs=""clr-namespace:System.Runtime.Serialization;assembly=System.Runtime.Serialization, Version=, Culture=neutral, PublicKeyToken=b77a5c561934e089""                                  
                                  xmlns:this=""clr-namespace:"" xmlns:x="""">
                                <x:Property Name=""InputEntities"" Type=""InArgument(scg:IDictionary(x:String, mxs:Entity))"" />
                                <x:Property Name=""CreatedEntities"" Type=""InArgument(scg:IDictionary(x:String, mxs:Entity))"" />
                                <InArgument x:TypeArguments=""scg:IDictionary(x:String, mxs:Entity)"" />
                              <InArgument x:TypeArguments=""scg:IDictionary(x:String, mxs:Entity)"" />
                            <mva:VisualBasic.Settings>Assembly references and imported namespaces for internal implementation</mva:VisualBasic.Settings>
                                        <Variable x:TypeArguments=""x:Int32"" Default=""[40]"" Name=""probability_value"" />
                                        <Variable x:TypeArguments=""mxs:Entity"" Default=""[CreatedEntities(&amp;quot;primaryEntity#Temp&amp;quot;)]"" Name=""CreatedEntity"" />
                                    <Assign x:TypeArguments=""mxs:Entity"" To=""[CreatedEntity]"" Value=""[New Entity(&amp;quot;opportunity&amp;quot;)]"" />
                                    <Assign x:TypeArguments=""s:Guid"" To=""[CreatedEntity.Id]"" Value=""[InputEntities(&amp;quot;primaryEntity&amp;quot;).Id]"" />
                                    <mxswa:SetEntityProperty Attribute=""closeprobability"" Entity=""[CreatedEntity]"" 
                                        EntityName=""opportunity"" TargetType=""[Type.GetType(&amp;quot;probability_value&amp;quot;)]"" 
                                    <mxswa:UpdateEntity Entity=""[CreatedEntity]"" EntityName=""opportunity"" />
                                    <Assign x:TypeArguments=""mxs:Entity"" To=""[InputEntities(&amp;quot;primaryEntity&amp;quot;)]"" Value=""[CreatedEntity]"" />
                                    <Persist />

                    #endregion Define the workflow in XAML

                    #region Create the workflow

                    // Create a real-time workflow. 
                    // The workflow should execute after a new opportunity is created
                    // and run in the context of the logged on user.
                    Workflow workflow = new Workflow()
                        // These properties map to the New Process form settings in the web application.
                        Name = "Set closeprobability on opportunity create (real-time)",
                        Type = new OptionSetValue((int)WorkflowType.Definition),       
                        Category = new OptionSetValue((int)WorkflowCategory.Workflow),
                        PrimaryEntity = Opportunity.EntityLogicalName,
                        Mode = new OptionSetValue((int)WorkflowMode.Realtime),

                        // Additional settings from the second New Process form.
                        Description = @"When an opportunity is created, this workflow" +
                            " sets the closeprobability field of the opportunity record to 40%.",
                        OnDemand = false,
                        Subprocess = false,
                        Scope = new OptionSetValue((int)WorkflowScope.User),
                        RunAs = new OptionSetValue((int)workflow_runas.CallingUser),
                        SyncWorkflowLogOnFailure = true,
                        TriggerOnCreate = true,
                        CreateStage = new OptionSetValue((int)workflow_stage.Postoperation),
                        Xaml = xamlWF,

                        // Other properties not in the web forms.
                        LanguageCode = 1033,  // U.S. English
                    _workflowId = _serviceProxy.Create(workflow);

                    Console.WriteLine("Created Workflow: " + workflow.Name);

                    #endregion Create the workflow

                    #region Activate the workflow

                    // Activate the workflow. Initially, the workflow is created in
                    // a Draft state and must be activated before it can run.
                    var activateRequest = new SetStateRequest
                        EntityMoniker = new EntityReference
                            (Workflow.EntityLogicalName, _workflowId),
                        State = new OptionSetValue((int)WorkflowState.Activated),
                        Status = new OptionSetValue((int)workflow_statuscode.Activated)
                    Console.WriteLine("Activated Workflow: " + workflow.Name);

                    #endregion Activate the workflow


            // Catch any service fault exceptions that Microsoft Dynamics CRM throws.
            catch (FaultException<Microsoft.Xrm.Sdk.OrganizationServiceFault>)
                // You can handle an exception here or pass it back to the calling method.

        #region Class methods

        /// <summary>
        /// Creates any entity records that this sample requires.
        /// </summary>
        public void CreateRequiredRecords()
            // No new entity records needed for this sample.

        /// <summary>
        /// Deletes any entity records that were created for this sample.
        /// <param name="prompt">Indicates whether to prompt the user 
        /// to delete the records created in this sample.</param>
        /// </summary>
        public void DeleteRequiredRecords(bool prompt)
            bool toBeDeleted = true;

            if (prompt)
                // Ask the user if the created entities should be deleted.
                Console.Write("\nDo you want these entity records deleted? (y/n) [y]: ");
                String answer = Console.ReadLine();
                if (answer.StartsWith("y") ||
                    answer.StartsWith("Y") ||
                    answer == String.Empty)
                    toBeDeleted = true;
                    toBeDeleted = false;

            if (toBeDeleted)

                // Deactivate then delete the workflow.
                SetStateRequest deactivateRequest = new SetStateRequest
                    EntityMoniker = new EntityReference(Workflow.EntityLogicalName, _workflowId),
                    State = new OptionSetValue((int)WorkflowState.Draft),
                    Status = new OptionSetValue((int)workflow_statuscode.Draft)
                _serviceProxy.Delete(Workflow.EntityLogicalName, _workflowId);
                Console.WriteLine("Workflow has been deactivated and deleted.");

        #endregion Class methods

        #region Main method

        /// <summary>
        /// Standard Main() method used by most SDK samples.
        /// </summary>
        /// <param name="args"></param>
        static public void Main(string[] args)
                // Obtain the target organization's web address and client logon 
                // credentials from the user.
                ServerConnection serverConnect = new ServerConnection();
                ServerConnection.Configuration config = serverConnect.GetServerConfiguration();

                CreateRealTimeWorkflow app = new CreateRealTimeWorkflow();
                app.Run(config, true);
            catch (FaultException<Microsoft.Xrm.Sdk.OrganizationServiceFault> ex)
                Console.WriteLine("The application terminated with an error.");
                Console.WriteLine("Timestamp: {0}", ex.Detail.Timestamp);
                Console.WriteLine("Code: {0}", ex.Detail.ErrorCode);
                Console.WriteLine("Message: {0}", ex.Detail.Message);
                Console.WriteLine("Plugin Trace: {0}", ex.Detail.TraceText);
                Console.WriteLine("Inner Fault: {0}",
                    null == ex.Detail.InnerFault ? "No Inner Fault" : "Has Inner Fault");
            catch (System.TimeoutException ex)
                Console.WriteLine("The application terminated with an error.");
                Console.WriteLine("Message: {0}", ex.Message);
                Console.WriteLine("Stack Trace: {0}", ex.StackTrace);
                Console.WriteLine("Inner Fault: {0}",
                    null == ex.InnerException.Message ? "No Inner Fault" : ex.InnerException.Message);
            catch (System.Exception ex)
                Console.WriteLine("The application terminated with an error.");

                // Display the details of the inner exception.
                if (ex.InnerException != null)

                    FaultException<Microsoft.Xrm.Sdk.OrganizationServiceFault> fe = ex.InnerException
                        as FaultException<Microsoft.Xrm.Sdk.OrganizationServiceFault>;
                    if (fe != null)
                        Console.WriteLine("Timestamp: {0}", fe.Detail.Timestamp);
                        Console.WriteLine("Code: {0}", fe.Detail.ErrorCode);
                        Console.WriteLine("Message: {0}", fe.Detail.Message);
                        Console.WriteLine("Plugin Trace: {0}", fe.Detail.TraceText);
                        Console.WriteLine("Inner Fault: {0}",
                            null == fe.Detail.InnerFault ? "No Inner Fault" : "Has Inner Fault");
            // Additional exceptions to catch: SecurityTokenValidationException, ExpiredSecurityTokenException,
            // SecurityAccessDeniedException, MessageSecurityException, and SecurityNegotiationException.

                Console.WriteLine("Press <Enter> to exit.");
        #endregion Main method

See Also

Create real-time workflows
Sample: Set the state of a workflow
Custom XAML workflows
Workflow and process entities
Automate business processes using Dynamics 365 process

Microsoft Dynamics 365

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