Customize the appearance of your application

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Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016

You can customize the appearance of Unified Service Desk login screen, splash screen, and the client application to change the branding and look and feel to align with your organization branding.

As XAML is the language behind the visual presentation of UI elements in Unified Service Desk, you should have knowledge of Windows Presentation Foundation (WPF) and XAML scripting for customizing the appearance of your agent application by manipulating styles in a XAML file.

In This Section

Customize login and splash screens in Unified Service Desk

Customize themes in Unified Service Desk

See Also

XAML overview
Configure your agent application using Unified Service Desk
Unified Service Desk configuration walkthroughs
Administration Guide for Unified Service Desk for Microsoft Dynamics CRM

Unified Service Desk 2.0

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