Release history

 

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016

This is the release history page for the Unified Service Desk Developer Guide.

In This Topic

Release history for Version 2.2.1, February 2017

Release history for Version 2.2, November 2016

Release history for Version 2.1, May 2016

Release history for Version 2.0.1, February 2016

Release history for Version 2.0.0, December 2015

Release history for Version 2.2.1, February 2017

New and updated topics

Description of changes

What's new in Unified Service Desk

Added information about the new features.

Use SafeDispatcher for custom hosted controls in Unified Service Desk

New topic about the resilient and informative exception handling capability for custom hosted controls in Unified Service Desk.

Configure enhanced diagnostic logging for custom hosted controls

New topic about leveraging the enhanced diagnostic logging capabilities available in the predefined hosted controls for your custom controls in Unified Service Desk.

Keyboard shortcuts for panels

New topic about keyboard shortcut to traverse through panels and assigning keyboard shortcut to panels in Unified Service Desk.

Release history for Version 2.2, November 2016

New and updated topics

Description of changes

What's new in Unified Service Desk

Added information about the new features.

Replacement parameters

Added information about the new $SystemParameters.

Configure notifications in Unified Service Desk

Popup Notification (Hosted Control)

New topics that contain information on how to configure notifications in Unified Service Desk.

Customize login and splash screens in Unified Service Desk

New topic on customizing branding in Unified Service Desk.

Customize themes in Unified Service Desk

Updated topic to add information about high-contrast mode support.

Use the Debugger control in Unified Service Desk

Moved topic from Unified Service Desk Administrator Guide; updated for enhancements under the Action Calls tab.

Release history for Version 2.1, May 2016

New and updated topics

Description of changes

What's new in Unified Service Desk

Added information about the new feature to integrate Interactive Service Hub with Unified Service Desk.

Interactive Service Hub Page (Hosted Control)

New topic that contains information on the new Interactive Service Hub Page hosted control, and the actions and events supported by this hosted control.

Integrate with Citrix applications

New topic that contains information on how to host Citrix applications in Unified Service Desk. This content was originally available in a Readme file in the User Interface Integration (UII) SDK package.

Release history for Version 2.0.1, February 2016

New and updated topics

Description of changes

What's new in Unified Service Desk

Added information about the new multi-monitor feature.

Multiple topics under the Hosted control types and action/event reference topic

Added information about the new RealignWindow action available for predefined hosted control types for the multi-monitor support feature.

Release history for Version 2.0.0, December 2015

New and updated topics

Description of changes

New document

Initial version for the Microsoft Dynamics 365 (online) and Microsoft Dynamics 365 release.

See Also

TechNet: Unified Service Desk Administration Guide

Unified Service Desk 2.0

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