Sign-out Loop in Safari Browser

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

You experience a sign-out loop problem in an Apple Safari browser when you click Sign out from your account. The sign-out loop continues to toggle between two URLs. This issue results from a cookie setting in the Safari browser.

How do I fix the problem?

  1. Close the Safari browser or tab where you're experiencing the sign-out loop issue.
  2. Open up a new instance of the Safari browser.
  3. From the menu at the top, click Edit > Preferences > Security tab.
  4. Under Accept cookies, select Always.
  5. Close the window.
  6. What if I want to know more?