CRMIncident.Update Method
The Update method updates an existing incident.
Syntax
[Visual Basic .NET]
Public Sub Update(
ByVal Caller As CUserAuth,
ByVal IncidentId As String,
ByVal IncidentXML As String
)
[C#]
public void Update(
CUserAuth Caller,
string IncidentId,
string IncidentXML
);
[C++]
public: void Update(
CUserAuth* Caller,
String* IncidentId,
String* IncidentXML
);
Parameters
Caller
Specifies the identity of the caller. To perform this action, the caller must have the prvWriteIncident privilege and access rights on the object to be updated. See CUserAuth.
IncidentId
Specifies the ID of the incident to be updated.
IncidentXML
Specifies an XML string containing the incident information. The XML schema is described by incident.xsd.
Return Value
No return value.
Remarks
If there is an error, SOAP throws an exception and the error message is reported in System.Web.Services.Protocols.SoapException.Detail.OuterXml.
All IDs passed to the platform are GUIDs wrapped in braces. For example: {6522D89A-A752-4455-A2B0-51494C6957C3}
Example
[C#]
// strServer should be set with the name of the platform Web server
string strServer = "mystrServername";
// virtualDirectory should be set with the name of the Microsoft CRM
// virtual directory on the platform Web server
string virtualDirectory = "mscrmservices";
string strDir = "https://" + strServer + "/" + virtualDirectory + "/";
// BizUser proxy object
Microsoft.Crm.Platform.Proxy.BizUser bizUser = new Microsoft.Crm.Platform.Proxy.BizUser ();
bizUser.Credentials = System.Net.CredentialCache.DefaultCredentials;
bizUser.Url = strDir + "BizUser.srf";
// CRMIncident proxy object
Microsoft.Crm.Platform.Proxy.CRMIncident incident = new Microsoft.Crm.Platform.Proxy.CRMIncident();
incident.Credentials = System.Net.CredentialCache.DefaultCredentials;
incident.Url = strDir + "CRMIncident.srf";
string strIncidentId="{A7BBE89E-99A1-408A-9BA7-BE7013F2049B}";
try
{
Microsoft.Crm.Platform.Proxy.CUserAuth userAuth = bizUser.WhoAmI();
// Set up the XML string to update the incident
string strIncidentXml = "<incident><title>New Title</title></incident>";
// Update the incident
incident.Update(userAuth, strIncidentId, strIncidentXml);
}
catch (System.Web.Services.Protocols.SoapException err)
{
// Process the platform error here
strErrorMsg = ("ErrorMessage: " + err.Message + " " + err.Detail.OuterXml + " Source: " + err.Source );
}
catch (Exception err)
{
// Process other errors here
strErrorMsg = ("ErrorMessage: " + err.Message );
}
Requirements
Namespace: Microsoft.Crm.Platform.Proxy
Assembly: Microsoft.Crm.Platform.Proxy.dll
See Also