Product Support
Technical support for Microsoft® MapPoint® Location Server is available from Microsoft Product Support Services.
Support Issues
Customers inside the United States can call (800) 936-5800, as described at https://support.microsoft.com (point to Microsoft Services and then click Microsoft Professional Support).
Note Support is available from 7:00 A.M. to 6:00 P.M. Monday through Friday, Pacific Standard Time.
Premier Support
For premier support, call the phone number provided by your Technical Account Manager (TAM), Application Development Consultant (ADC), or other contact as listed in the Premier Support contract.
International Support
Customers outside the United States can contact their local Microsoft Support Center, which they can locate by going to https://support.microsoft.com/common/international.aspx.
Note Contact your system administrator if MapPoint Location Server returns any of the following errors:
- An HTTP 401 access denied error.
- A UserNotProvisionedException.
- Other errors related to your domain credentials.
Technical support information about Microsoft MapPoint Location Server is available online at this Web page on Microsoft.com.