Troubleshooting Specific Voice Quality Issues

Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

The topics in this section provide information to facilitate troubleshooting specific Enterprise Voice issues. Start with the most likely cause as identified in Investigating Possible Causes of Voice Quality Issues and then continue troubleshooting by using the information in this section.

Note

The troubleshooting procedures address many common issues, but other procedures may be appropriate to your deployment.