UCMA 3.0 Workflow General Reference

Use Microsoft Unified Communications Managed API to create and deploy communication workflow applications that are developed with the Microsoft .NET Framework-supported C# language.

In This Section

Getting Started with UCMA Workflows

How To: Author Prompts

Authoring Grammars

Modify a Workflow Outside of the Visual Studio Designer Environment

Understand the CommunicationsSequenceActivity Activity

Dynamic Updates in UCMA Workflows

Understand Workflow Services

Design Time Validation

Understand Prompt Transitions

Understand User Input Modes

Use a SIP Phone with a Workflow Application

Understand Dialog Events

Understand Call Control Events

Supported Speech Language Packs

Upgrading and Compatibility for UCMA Workflow Versions

Provision and Deploy a UCMA Workflow Application

Walkthrough: Hello World

Walkthrough: Add Commands to a Workflow

Walkthrough: Add Events to a Workflow

Walkthrough: Create an Automated Call Distributor

Walkthrough: Author an IM Agent for Information Access

Walkthrough: Switch Call Contexts in a Workflow

Walkthrough: Debugging a Communications Workflow Application

Walkthrough: Deploying a UCMA Communications Workflow Application

Unified Communications Workflow Sample Applications