How to Import the Exchange 2010 Monitoring Management Pack

Topic Last Modified: 2012-11-26

You can import the Exchange 2010 Management Pack by following the instructions in this procedure. For general instructions about how to import a management pack, see How to Import a Management Pack in Operations Manager 2007.

If you install the Exchange 2010 Management Pack in environments that include clustered Root Management Server computers, you must follow some additional installation and configuration steps. For information about how to install the Exchange 2010 Management Pack in a clustered Root Management Server configuration, see the Exchange 2010 Server Team blog article Clustering the Exchange 2010 Correlation Engine service (


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  1. Log on to the computer by using an account that is a member of the Operations Manager Administrators role for the Operations Manager 2007 or Operations Manager 2012 management group.

  2. In the Operations console, click Administration.


    When you run the Operations console on a computer that is not a management server, the Connect to Server dialog box is displayed. In the Server name text box, type the name of the management server to which you want to connect.

  3. Right-click the Management Packs node, and then click Import Management Packs.

  4. The Import Management Packs wizard opens. Click Add, and then click Add from disk.

  5. If you are prompted to connect to the online catalog, click No.

  6. The Select Management Packs to import dialog box appears. Go to the directory where your management pack file is located. By default, the location is C:\Program Files\System Center Management Packs.

  7. Select both management pack files to import from that directory, and then click Open.

  8. On the Select Management Packs page, the management packs that you selected for import are listed. An icon next to each management pack in the list indicates the status of the selection, as follows:

    1. A green check mark indicates that the management pack can be imported. A blue exclamation point indicates that an older version of the management pack is installed. When all of the management packs in the list display one of these icons, click Import.

    2. A red error icon indicates that the management pack is dependent on one or more management packs that are not in the Import list and are not available in the catalog. To view the missing management packs, click Error in the Status column. To remove the management pack with the error from the Import list, right-click the management pack, and then click Remove.


      When you click Import, any management packs in the Import list that display the Error icon are not imported.

  9. You will receive a notice that indicates that the management pack presents a security risk. This is because of the management pack's use of agent proxying. Click Yes to allow the import.

  10. The Import Management Packs page appears and shows the progress for each management pack. Each management pack is downloaded to a temporary directory, imported to Operations Manager, and then deleted from the temporary directory. If there is a problem at any stage of the import process, select the management pack in the list to view the status details. After the import is complete, click Close.


After you import the Exchange 2010 Management Pack, System Center Operations Manager 2007 runs a discovery process to locate the Exchange servers and other objects in your Exchange environment. Operations Manager 2007 must discover these Exchange servers and other objects to effectively monitor your Exchange environment. By default, System Center Operations Manager 2007 discovers all the Exchange servers and other objects in your environment. No additional configuration should be necessary in most customer environments. See Appendix: Objects the Exchange 2010 Management Pack Discovers later in this guide for a table of objects and classes that the Management Pack discovers.