How to Set Queue Viewer Options

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.


Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

This topic explains how to set options in the Microsoft Exchange Server 2007 Queue Viewer to adjust the number of items that are displayed on the page and the auto-refresh interval. The auto-refresh interval determines how frequently the results in the Queue Viewer are updated.

Before You Begin

To perform the following procedure, the account you use must be delegated the following:

  • Exchange Server Administrator role

To perform the following procedure on a computer that has the Edge Transport server role installed, you must log on by using an account that is a member of the local Administrators group on that computer.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange Server 2007, see Permission Considerations.


The default auto-refresh interval is 30 seconds and cannot be set for a shorter time. If you disable auto-refresh functionality by clearing the Auto-refresh screen check box on the Queue Viewer Options page, you must manually update the results that are displayed in the Queue Viewer by clicking Refresh.


The default number of items that are displayed on the page is 1,000. This setting determines the maximum number of items that can be displayed in the Queue Viewer. This limit may prevent all items that match filter criteria from being displayed. When you perform a bulk action on filtered results, a prompt appears, letting you extend the scope of the action to include all items that match the filter.


To set Queue Viewer options

  1. Open the Exchange Management Console.

  2. In the console tree, click Toolbox.

  3. In the result pane, click Exchange Queue Viewer.

  4. In the action pane, click Open Tool.

  5. On the View menu, click Queue Viewer Options, and in the Refresh interval (seconds) field, enter the frequency at which the Queue Viewer should update the display.

  6. In the Number of items to display per page field, enter the maximum number of items to display in the Queue Viewer. This number must be between 1 and 10,000.

  7. Click OK.