Recipient Properties > E-Mail Addresses Tab


Applies to: Exchange Server 2007 SP3, Exchange Server 2007 SP2, Exchange Server 2007 SP1

Use the E-mail Addresses tab to configure the e-mail addresses for the recipient. You can modify the existing addresses or create additional addresses. Each recipient must have at least one primary Simple Mail Transfer Protocol (SMTP) address.

By default, each recipient will have e-mail addresses based on the e-mail address policies that are defined in your Exchange organization. For more information about e-mail address policies, see Managing E-Mail Address Policies.

Use this tab to view and configure the following attributes of a recipient's e-mail address.

  • Add

    • Click this button to add a new e-mail address for this recipient. Use the drop-down box to select an SMTP e-mail address (default), Exchange Unified Messaging proxy address (EUM proxy address), or a custom e-mail address. Depending on the type of address you select, the SMTP E-Mail Address, UM Address (Extension) or the Custom Address dialog box appears. For information about these dialog boxes, see Recipient Properties > E-Mail Addresses Tab > E-Mail Address and Mailbox User Properties > E-Mail Addresses Tab > UM Address (Extension).


      The EUM Address option is available only for mailboxes.

    • In Microsoft¬†Exchange Server 2007, all non-SMTP addresses are considered to be custom addresses. Exchange 2007 does not provide unique dialog boxes or property pages for X400, GroupWise, or Lotus Notes e-mail address types.

    • If you add a custom address, you must have appropriate dynamic-link library (DLL) files installed. If you do not have the appropriate DLL files, you will not be able to create a customized e-mail address policy. The following error will be logged in Event Viewer:

      "The e-mail address description object in the Microsoft Exchange directory for the 'Address Type' address type on 'Machine Type' machines is missing."


      Exchange 2007 does not validate custom addresses for proper formatting. You must ensure that the custom address you specify complies with the format requirements for that address type. Because X.400 addresses are considered custom addresses in Exchange 2007, they are also not validated. Therefore, you must provide the correct syntax when specifying an X.400 address. For more information about the X.400 address format, see X.400 Message Handling System (X400).

    • In order to create a new EUM proxy address for a mailbox, you must first enable that mailbox for UM and create a UM dial-plan and a UM mailbox policy. Also, the extension you want to use must be a valid extension according to the UM dial plan you want to use. For detailed steps about how to add a UM extension to a UM-enabled mailbox, see How to Add, Remove, or Modify Extension Numbers for a UM-Enabled User.

  • Remove icon
    Click Remove icon to delete the selected e-mail address.


    You cannot use this button to remove the primary SMTP address for a recipient. To remove a primary SMTP address, you must first designate a new or existing SMTP address as primary.

  • Set as Reply
    Click this button to set your selected address as the "reply to" address. When the recipient sends an e-mail message, this is the e-mail address that is seen by other users and is the address to which they reply.

    A recipient can have multiple e-mail addresses for a specific address type. This allows the recipient to receive messages that are addressed to any one of these e-mail addresses. However, a single address must be designated as the reply to address for each address type. An e-mail address that is designated as the reply to address is also considered the primary address for the specific address type.

    This button is available only when an address other than the primary address is selected. Primary addresses for each address type are displayed in bold type.


    If an e-mail address policy in your Exchange organization applies to this mailbox, the Set as Reply setting will be controlled by that policy. To change the primary address for a specific address type, you must clear the Automatically update e-mail addresses based on recipient policy check box.

  • Automatically update e-mail addresses based on recipient policy
    Select this check box to have the recipient's e-mail addresses automatically updated based on changes made to e-mail address policies in your organization. This box is selected by default.

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