Obtaining the latest service pack/update rollup for Exchange 2000 Server

[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at http://go.microsoft.com/fwlink/?linkid=34707.]  

Topic Last Modified: 2005-11-18

The Microsoft® Exchange Server Analyzer Tool queries the Active Directory® directory service to determine the value of the versionNumber attribute for each Exchange Server object. The versionNumber attribute represents the version of Exchange Server that is running on the computer.

The Exchange Server Analyzer also queries the CIM_Datafile Microsoft Windows® Management Instrumentation (WMI) class to determine the value of the Version key for the STORE.EXE process. If the Exchange Server Analyzer determines that the Version key for STORE.EXE has a value in one of the following ranges, a warning is displayed:

  • Greater than 6249 and less than or equal to 6396

  • Greater than 6396 and less than or equal to 6487

  • Greater than 6487 and less than or equal to 6556

  • Greater than 6556 and less than or equal to 6603

  • Greater than 6603 and less than 6700

This warning indicates that the Exchange Server computer is not running the latest available code for the version of Exchange running on the computer.

To correct this warning

  1. Download the latest update (August 2004) from the "Downloads for Exchange 2000 Server" Web site (http://go.microsoft.com/fwlink/?LinkId=33457).

  2. Review information about the latest update by reviewing the Microsoft Knowledge Base article 870540, "Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 Update Rollup" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=870540).

  3. Take a complete backup of the Exchange Server computer.

  4. Apply the August 2004 update.

For more information about installing this and other Exchange Server updates, see the Knowledge Base article 328839, "How to apply Exchange service packs and hotfixes" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=328839).