Messageware Plus Pack is installed

[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at]  

Topic Last Modified: 2005-11-18

The Microsoft® Exchange Server Analyzer Tool reads the following registry entry to determine whether the Messageware Plus Pack is installed on any Exchange Servers:

HKEY_LOCAL_MACHINE\Software\Messageware Incorporated\Core Services\PlusPack\Load

If the Exchange Server Analyzer finds the value data for Load equals 1, the Exchange Server Analyzer displays a non-default configuration message.

The Exchange Server Analyzer reports this configuration for informational purposes only. No action is required.

Messageware Plus Pack is a Microsoft Office Outlook® Web Access for Exchange Server 2003 add-in that is produced by Messageware Incorporated. Messageware Plus Pack extends and enhances Outlook Web Access for both Outlook Web Access Basic users and Outlook Web Access Premium users.

For more information about Messageware Plus Pack, see the Web site, "Messageware OWA Suite" (


Web addresses can change, so you might be unable to connect to the Web site or sites mentioned here.