Consider installing HP Command View EVAPerf
[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at http://go.microsoft.com/fwlink/?linkid=34707.]
Topic Last Modified: 2005-12-09
The Microsoft® Exchange Server Analyzer Tool queries the Win32_SCSIController Microsoft Windows® Management Instrumentation (WMI) class to determine the value for the Name key. If the value for the Name key equals Compaq HSV110CCL, this indicates that at least one disk volume on the server is being presented by an HP EVA Storage Area Network (SAN).
The Exchange Server Analyzer also queries the Win32_Service WMI class to determine the value of the Started key for the HP StorageWorks Command View EVAPerf (EVSPDCS) service. A value of False indicates that the service is not running. A value of True indicates that the service is running.
The Exchange Server Analyzer displays a best practice recommendation if both of the following conditions exist:
At least one disk volume on the server is being presented by an HP EVA SAN.
The HP StorageWorks Command View EVAPerf (EVSPDCS) service is not present or running.
HP provides a free-of-charge software management application that publishes additional performance counters for HP StorageWorks SANs. Administrators can use this software management application to monitor the performance of individual controllers and physical disks in the SAN.
To follow the recommended best practice
Go to the HP StorageWorks Command View EVAPerf Software Web site to download the HP Command View EVAPerf application (http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=471498&locale=en_US&taskId=135&prodSeriesId=471497&prodTypeId=12169&swEnvOID=1005).
The third-party Web site information is provided to help you find the technical information you need. The URLs are subject to change without notice.
Run the self-extracting executable file that you downloaded and follow the instructions to install the application.