Uninstalling Communicator for Mac

Office for Mac 2011 will reach end of support on October 10, 2017. To stay supported, you will need to upgrade. For more information, see these resources.


Applies to: Office for Mac 2011

Topic Last Modified: 2012-06-15

Follow these steps to uninstall Communicator.

  1. Log in to your computer with administrative credentials.

  2. Quit Communicator if it is running.

  3. Drag the Microsoft Communicator application to the Trash.

  4. To remove your existing Communicator preferences, delete the following files:

    • /Users/username/Library/Preferences/com.microsoft.Communicator.plist

    • /Users/username/Library/Preferences/ByHost/MicrosoftCommunicatorRegistrationDB.xxxx.plist

    • /Users/username/Library/Preferences/Microsoft/Microsoft Communicator User Cache.plist

    • /Users/username~/Library/Preferences/com.microsoft.autoupdate2.plist

    • /Users/username/Library/Logs/Microsoft-Communicator-0.log (this file is present only if you turned on Communicator Logging)

  5. To remove all Communicator files from your computer, delete the following folders in /Users/username/Documents/Microsoft User Data:

    • Microsoft Communicator Data

    • Microsoft Communicator History


    If you remove the Microsoft Communicator History folder, you will delete all conversations that are saved in the Conversation History.