Configure presence information

Applies To: Office SharePoint Server 2007

This Office product will reach end of support on October 10, 2017. To stay supported, you will need to upgrade. For more information, see , Resources to help you upgrade your Office 2007 servers and clients.


Topic Last Modified: 2017-01-25

Online presence allows users of your site to see whether other users are online and to send instant messages to them. In Microsoft Office SharePoint Server 2007, you can specify a separate field for your user presence information. You can get alerts submitted to your work account, but have your user presence information based on your MSN account or on your Microsoft Office Communicator account.

Before performing this procedure and to use online presence, make sure that you have:

  • 2007 Microsoft Office system installed

  • Windows Messenger version 4.6 or later, MSN Messenger version 4.6 or later, Windows Live Messenger version 8.0 or later, or Microsoft Office Communicator 2005 or later on client computers

  • Valid accounts with the .NET Messenger Service or the Microsoft Exchange Instant Messaging service, or install Microsoft Office Communicator (

To see presence information for people who have .NET Messenger Service accounts, the e-mail address for the messenger contact must be the same as the e-mail address for the user account in Office SharePoint Server 2007. To see presence information for people who have Exchange Instant Messaging service accounts, the user name must be the same, although the address can vary depending on your organization's Exchange Server configuration (for example, for the e-mail address, and for the instant messaging address).

To see presence information about users in a site collection, the Session Initiation Protocol (SIP) address, from the user account in Office SharePoint Server 2007, is checked first. If the SIP field is blank, the e-mail address is used. For best results, we recommend that users use their primary SMTP address for both instant messaging and their user account in Office SharePoint Server 2007.

You can enable or disable online presence information at the Web application level. When you enable online presence for a Web application, it is enabled for all sites and subsites under that Web application.

If the presence indicator for a user is not displayed, you can add your Office SharePoint Server 2007 site to the Trusted Sites zone in Internet Explorer. If the problem recurs, check the SIP address. (The SIP address information is stored at the site collection level.) If your environment has many site collections, you will need to update each one individually.

Membership in the Farm Administrators group of the SharePoint Central Administration Web site is required to complete this procedure.

Configure presence information

Perform this procedure to configure online presence information.

Configure presence information

  1. On the top link bar in Central Administration, click Application Management.

  2. On the Application Management page, in the SharePoint Web Application Management section, click Web application general settings.

  3. On the Web Application General Settings page, select the name of the Web application that you want to configure.

  4. In the Person Name Smart Tag and Presence Settings section, select Yes.

  5. Click OK.

See Also


Configure incoming e-mail settings (Office SharePoint Server)

Other Resources

Plan presence integration (Office SharePoint Server)