User Profile Configuration service not started (SharePoint Server 2010)


Applies to: SharePoint Server 2010

Alert Name:   User Profile Configuration service not started

Event ID:   None

Summary:   The Forefront Identity Manager Configuration service has not been started. This Windows service enables Microsoft SharePoint Server 2010 to synchronize profile information with the directory. If the service is not started, user profile configuration will not function.

Symptoms:   User profile configuration does not function.

Cause:   A common cause for this issue can be that the Forefront Identity Manager service tried to start prior to SQL Server after a server restart.

Resolution:   Start the service

  1. Open a Command Prompt window and type the following at the command prompt:

    net start FIMService

    net start FIMSynchronizationService

  2. If starting the service does not work, verify that the instance of SQL Server is running on the farm database server and try to start the services again.

  3. If starting the service does not work, review the Windows application log for additional errors.