Configuring IP Desk Phones


Topic Last Modified: 2012-08-28

This topic applies to the newest IP desk phones:

  • Aastra 6725ip desk phone

  • HP 4120 IP Phone (desk phone)

  • Polycom CX600 IP desk phone

Because the Active Directory Domain Services (AD DS) object for the user already exits, you just need to provision the phone number and extension on these phones. To provision a user’s phone number and extension, use the Lync Server Management Shell user-management cmdlets, for example, Set-CsUser, or the Lync Server Control Panel.

If you want to use Lync Server Management Shell, use commands based on the following examples:

  • To provision a user's phone number, at a command prompt, run:

    set-CSUser -identity "David Campbell" -LineURI " TEL:+14255550125"
  • To provision a user's phone number with an extension, at a command prompt, run:

    set-CSUser -identity "Jamie Campbell" -LineURI "TEL:+14255550129;ext=51297"

In addition to provisioning the phone number and extension, the authentication personal identification number (PIN) must be set. The user can set the PIN on the Dial-in Conferencing webpage. An administrator can set the PIN in Lync Server Control Panel or from the Lync Server Management Shell by using the Set –CSClientPIN cmdlet.

The phone unlock PIN is set by the user when the phone first starts up. This PIN is unique to the phone, and if the user forgets it, it cannot be reset by the administrator. Instead, the user will have to sign out, by unlocking the phone and then selecting Switch User from the Menu, and then sign-in again. Doing so gives the user the opportunity to set the phone unlock PIN.