Email notifications about the folder quota are not configured

Applies To: Windows Small Business Server 2011 Standard

Problem   Email notifications about the folder quota are not configured.

Cause   If you exceed the folder quota, File Server Resource Manager (FSRM) does not send email notifications.

Solution   To resolve this issue, you must manually configure FSRM to send email notifications.


You must be a domain administrator to complete this procedure.

To configure FSRM to send email notifications

  1. Verify that Exchange Server 2010 is correctly installed on the server. To do this, ensure that a network user can send and receive email and that the services for Exchange Server 2010 are running, as follows:


    If Exchange Server 2010 was not installed on the server during the Windows SBS 2011 Standard installation, see Windows SBS 2011 Troubleshooting and Support.

    1. Click Start, point to Administrative Tools, and then click Component Services.

    2. In the tree pane, click Services.

    3. In the details pane, verify that the following services are listed:

      • Microsoft Exchange Active Directory Topology Service

      • Microsoft Exchange Anti-spam Update

      • Microsoft Exchange File Distribution

      • Microsoft Exchange Information Store

      • Microsoft Exchange Mail Submission

      • Microsoft Exchange Mailbox Assistants

      • Microsoft Exchange Replication

      • Microsoft Exchange Search Indexer

      • Microsoft Exchange Service Host

      • Microsoft Exchange System Attendant

      • Microsoft Exchange Transport

      • Microsoft Exchange Transport Log Search


      If any of these services are not listed, see Windows SBS 2011 Troubleshooting and Support.

    4. Click each of the services listed in the previous step, and then verify that the service is Started. If the service is not started, right-click the service, and then click Start.

  2. Click Start, point to Administrative Tools, and then click File Server Resource Manager.

  3. In the User Account Control window, click Continue.

  4. On the File Server Resource Manager console, in the Actions pane, click Configure Options.

  5. On the E-mail Notifications tab, do the following:

    1. In the SMTP Server name or IP address text box, the server name is added by default. However, because of this installation error, this field may be blank. If you are not using the default Exchange Server 2010 installation in Windows SBS 2011 Standard, change this field to a specific SMTP address.

    2. In the Default administrator recipients text box, type fsrmreports@<DomainName> (for example,

    3. Click OK to save the changes.