Remote Control Overview

Applies To: System Center Configuration Manager 2007, System Center Configuration Manager 2007 R2, System Center Configuration Manager 2007 R3, System Center Configuration Manager 2007 SP1, System Center Configuration Manager 2007 SP2

Your remote administrator uses remote tools to diagnose and correct problems on your computer. Remote control greatly reduces the time that is required to resolve computer problems because your administrator can perform many troubleshooting tasks without physically visiting your computer.

Your administrator assigns default settings for remote control on your computer and specifies whether you can modify them.

Remote control settings are accessed through remote control properties and include the following configurable settings:

  • The level of control that your administrator has on your computer

  • Whether your permission is required

  • How you are notified when an administrator controls your computer

See Also

Tasks

How to Access Remote Control Properties
How to Disconnect a Remote Control Session
How to Determine Available Remote Tasks
How to Monitor Remote Control Progress
How to Set Remote Control Notification Options

For additional information, see Configuration Manager 2007 Information and Support.
To contact the documentation team, email SMSdocs@microsoft.com.