How to Import a Service Template in VMM


Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Virtual Machine Manager, System Center 2012 R2 Virtual Machine Manager, System Center 2012 - Virtual Machine Manager

Use the following procedure to import a service template in Virtual Machine Manager (VMM).

To import a service template

  1. In the VMM console, open the Library workspace.

  2. In the Library pane, expand the Templates node, and then click Service Templates.

  3. On the Home tab, in the Import group, click Import Template.

  4. In the Import Package wizard, on the Select Package page, do the following:

    1. In Package path, use the Browse button to select the .XML file for the exported service template that you want to import. The .XML file will have the name of the service template

    2. If you want to import sensitive settings such as passwords, product keys, and application and global settings that are marked as secure, select the Import sensitive template settings check box. If you do not want to import sensitive data, you can update the references during the template import.

  5. After you have made your selections, click Next.

    If sensitive data was encrypted when the service template was exported, and you chose to import the sensitive data, a Password dialog box opens

  6. In the Password box, enter the encryption password that was used to encrypt sensitive data when the service template was exported, and then click OK.

  7. On the Configure References page, do the following:

    • In the Name box, enter a name for the service template. If you are restoring a service template, keep the same service template name.

    • In Release box, provide a release value for the service template. If you are restoring a service template, keep the same release value.

    • Review the list of logical and physical resources that the service template references to identify any missing resources.

      In the resource list, each missing resource has a Current Mapping value of None. The most common missing resources are logical networks and virtual hard disks.

    • If necessary, update missing logical or physical resources to a resource that is available in the current VMM environment.

      To update a resource, click the pencil icon at the right end of the resource entry to display a list of available resources. After you select a new resource, the Current Mapping for the resource displays the selected resource.


      You can import a template that references missing resources and update the resource references later.

    After you finish updating references, click Next.

  8. If the name and the release value match those of an existing service template in the current VMM environment, you will be prompted to confirm whether you want to overwrite settings in the existing service template. Click Yes to continue, or cancel the operation and then change the service template name or release value.

  9. On the Summary page, review your selections, and then click Import.

  10. To verify that the service template was imported successfully, you can do the following:

    • In the Jobs workspace, verify that the Import template job completed successfully.

    • In the Library workspace, In the Library pane, expand Templates, and then click Service Templates. The Templates pane should display the new service template. The Status should be OK.


      If any unavailable resources were not mapped, the template status is Missing. To review errors in a service template, open the service template in the Service Template Designer.