How to Upgrade to System Center 2012 - Virtual Machine Manager from VMM 2008 R2 SP1


Updated: May 13, 2016

Applies To: System Center 2012 - Virtual Machine Manager

Use the following procedure to perform an in-place upgrade of your existing VMM 2008 R2 SP1 installation if all VMM features are installed on the same computer.

Membership in the local Administrators group, or equivalent, on the computer that you are configuring is the minimum required to complete this procedure.


To avoid any loss of important data, before you upgrade VMM, we highly recommended that you perform a full backup on your VMM database.

To upgrade a VMM server

  1. On the VMM server running VMM 2008 R2 SP1, start the Microsoft System Center 2012 Virtual Machine Manager Setup Wizard.

    To start the Microsoft System Center 2012 Virtual Machine Manager Setup Wizard, on your product media or network share, double-click setup.exe.


    Before beginning the upgrade of VMM, close any open programs and ensure that there are no pending restarts on the computer. For example, if you have installed a server role by using Server Manager or have applied a security update, you may need to restart the computer and then log on to the computer with the same user account to finish the installation of the server role or the security update.

  2. On the main setup page, click Install.

  3. On the setup dialog box, click Yes to confirm that you want to upgrade your existing VMM installation to System Center 2012 – Virtual Machine Manager.

  4. On the Features to be upgraded page, click Next.


    All items will be selected. You cannot clear the VMM Administrator Console or the VMM Self-Service Portal check boxes.

  5. On the Product registration information page, provide the appropriate information, and then click Next.

  6. On the Please read this license agreement page, review the license agreement, select the I have read, understood, and agree with the terms of the license agreement check box, and then click Next.

  7. On the Join the Customer Experience Improvement Program (CEIP) page, select either option and then click Next.

  8. On the Microsoft Update page, select whether or not you want to use Microsoft Update, and then click Next.


    If you have previously chosen to use Microsoft Update on this computer, the Microsoft Update page does not appear.

  9. On the Installation location page, use the default path or type a different installation path for the VMM program files, and then click Next.


    You cannot use the file location of the previous installation of VMM.

    The computer on which you are upgrading is checked to ensure that the appropriate hardware and software requirements are met. If a prerequisite is not met, a page appears with information about which prerequisite has not been met and how to resolve the issue. If all prerequisites have been met, the Database configuration page appears.

    For information about hardware and software requirements for VMM, see System Requirements: VMM 2012 and VMM 2012 SP1.

  10. On the Database configuration page, verify the information for your existing installation of VMM server is correct, and click Next.


    If the account that you are logged in as to perform the upgrade does not have access to the SQL Server on which the VMM database for VMM 2008 R2 SP1 is located, then you must select Use the following credentials and provide credentials that do have access to that SQL Server.

  11. On the Configure service account and distributed key management page, specify the account that will be used by the System Center Virtual Machine Manager service.

    Under Distributed Key Management, select whether to store encryption keys in Active Directory.


    Choose your service account and distributed key management settings carefully. In some circumstances, depending on what you choose, encrypted data, like passwords in templates and profiles, will not be available after the upgrade and you will have to re-enter them manually. For more information, see Choosing Service Account and Distributed Key Management Settings During an Upgrade.

    After you have made your selections on the Configure service account and distributed key management page, click Next to continue.

  12. On the Port configuration page, provide unique port numbers for each feature as appropriate for your environment, and then click Next.


    The ports that are currently assigned are grayed out. These port values cannot be changed without uninstalling and reinstalling VMM.

  13. On the Self-Service portal configuration page, click Next.

    This page is only displayed if the VMM Self-Service Portal is installed on your VMM server.

  14. On the Upgrade compatibility report, review the information and do one of the following:

    • Click Cancel to exit upgrade and resolve the noted issues.

    • Click Next to proceed with upgrade.

  15. On the Installation summary page, review your selections and do one of the following:

    • Click Previous to change any selections.

    • Click Install to upgrade the VMM server.

    After you click Install, the Installing features page appears and upgrade progress is displayed.

  16. On the Setup completed successfully page, click Close to finish the installation.

    To open the VMM console, ensure that the Open the VMM console when this wizard closes check box is selected.