How to Upgrade to VMM in System Center 2012 SP1


Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Virtual Machine Manager

Use the following procedure to install Virtual Machine Manager (VMM) for System Center 2012 Service Pack 1 (SP1), while retaining and then connecting to the database from System Center 2012 – Virtual Machine Manager, if all VMM features are installed on the same server.

Membership in the local Administrators group, or equivalent, on the computer that you are configuring is the minimum required to complete this procedure.


To avoid any loss of important data, before you upgrade VMM, we highly recommend that you perform a full backup of your VMM database.

To upgrade a VMM management server

  1. On the VMM management server, on which System Center 2012 – Virtual Machine Manager is running, start the Microsoft System Center 2012 Virtual Machine Manager Setup Wizard by double-clicking setup.exe on your product media or network share.

  2. On the main setup page, click Install.

  3. On the Select features to install page, select the VMM management server check box, and Client if you want to upgrade the client, and then click Next.


    If you are installing the VMM management server on a computer that is a member of a cluster, you will be asked whether you want to make the VMM management server highly available. For more information about installing a highly available VMM management server, see Installing a Highly Available VMM Management Server.

  4. On the Product registration information page, provide the appropriate information, and then click Next. If you do not enter a product key, VMM will be installed as an evaluation version that expires in 180 days after installation.

  5. On the Please read this license agreement page, review the license agreement, and if you agree with it select the I have read, understood, and agree with the terms of the license agreement check box, and then click Next.

  6. On the Join the Customer Experience Improvement Program (CEIP) page, select either option, and then click Next.

  7. On the Microsoft Update page, select whether or not you want to use Microsoft Update, and then click Next.


    If you have previously chosen to use Microsoft Update on this computer, the Microsoft Update page does not appear.

  8. On the Installation location page, use the default path or type a different installation path for the VMM program files, and then click Next.

    The computer on which you are upgrading is checked to ensure that the appropriate hardware and software requirements are met. If a prerequisite is not met, a page appears with information about which prerequisite has not been met and how to resolve the issue. If all prerequisites have been met, the Database configuration page appears.

    For information about hardware and software requirements for VMM, see System Requirements for System Center 2012 - Virtual Machine Manager.

  9. On the Database configuration page, do the following:

    • Specify the name of the computer that is running Microsoft SQL Server. If you are installing the VMM management server on the same computer that is running SQL Server, in the Server name box, either type the name of the computer (for example, vmmserver01) or type localhost.

    • Specify the port to use for communication with the computer that is running SQL Server, if all of the following conditions are true:

      • SQL Server is running on a remote computer.

      • The SQL Server Browser service is not started on that remote computer.

      • SQL Server is not using the default port of 1433.

      Otherwise, leave the Port box empty.

    • Select or type the name of the instance of SQL Server to use.

    • Select Existing Database, and enter the name of the database that you backed up from your System Center 2012 – Virtual Machine Manager installation.

    • Check Use the following credentials and provide the user name and password of an account that has the appropriate permissions to access the database.

    Click Next.

  10. When you are prompted whether to upgrade the database that you specified, click Yes.

  11. On the Configure service account and distributed key management page, specify the account that will be used by the System Center Virtual Machine Manager service.

    Under Distributed Key Management, select whether to store encryption keys in Active Directory Domain Services (AD DS).

    Click Next to continue.


    Choose your service account and distributed key management settings carefully. In some circumstances, depending on what you choose, encrypted data, such as passwords in templates and profiles, will not be available after the upgrade and you will have to re-enter them manually. For more information, see Choosing Service Account and Distributed Key Management Settings During an Upgrade.

  12. On the Port configuration page, provide unique port numbers for each feature as appropriate for your environment, and then click Next.

  13. On the Library configuration page, choose whether to use an existing library share or to create a new one, and then enter the library configuration information.

  14. On the Upgrade compatibility report, review the information and do one of the following:

    • Click Cancel to exit the upgrade and resolve the noted issues.

    • Click Next to proceed with the upgrade.

  15. On the Installation summary page, review your selections and do one of the following:

    • Click Previous to change any selections.

    • Click Install to upgrade the VMM server.

    After you click Install, the Installing features page appears and upgrade progress is displayed.

  16. On the Setup completed successfully page, click Close to finish the installation.

    To open the VMM console, ensure that the Open the VMM console when this wizard closes check box is selected. Alternatively, you can click the Virtual Machine Manager Console icon on the desktop.