Tip: Create Forward Mailboxes in Exchange Server 2010
Say you have custom recipients, such as a mail-enabled user who has an alias in your organization but not an Exchange mailbox and all the messages to that alias are forwarded to the user’s external e-mail address. Custom recipients like this don’t typically receive mail from users outside the organization because a custom recipient doesn’t have an e-mail address that resolves to a specific mailbox in your organization. At times, though, you might want external users, applications, or mail systems to be able to send mail to an address within your organization and have Exchange forward that message to an external mailbox.
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To create a user account to receive mail and forward it off-site, follow these steps:
1. Using the Exchange Management Console, create a mail-enabled contact for the user. Name the contact Alert User Name, such as Alert William Stanek. Be sure to establish an external e-mail address for the contact that refers to the user’s Internet address.
2. Using the Exchange Management Console, create a mailbox-enabled user account in the domain. Name the account with the appropriate display name, such as Z William Stanek. Be sure to create an Exchange mailbox for the account, but don’t grant any special permission to the account. You might want to restrict the account so that the user can’t log on to any servers in the domain.
3. Using the Exchange Management Console, access the Properties dialog box for the user’s mailbox.
4. On the Mail Flow Settings tab, select Delivery Options and then click Proper¬ties.
5. In the Delivery Options dialog box, select the Forward To check box and then click Browse.
6. In the Select Recipient dialog box, select the mail-enabled contact you cre¬ated earlier and then click OK three times.You can now use the user account to forward mail to the external mailbox.
From the Microsoft Press book Microsoft Exchange Server 2010 Administrator’s Pocket Consultant by William R. Stanek.
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