Exchange Server 2003 – Weekly Operations Checklist

 

Use these checklists to record weekly operations.

Checklist: Create Reports

Use this checklist to create status reports to help with capacity planning, service level agreement (SLA) reviews, and performance analysis.

Prepared by:

Date:

Completed	Task
	Use daily data from event log and System Monitor to create reports
	Report on disk usage
	Create reports on memory and CPU usage
	Generate uptime and availability reports
	Generate database and mailbox sizes
	Create capacity reports from messages sent and client logons
	Create reports on queue use, size, and growth

Checklist: Incident Reports

Use this checklist to create incident reports.

Prepared by:

Date:

Completed	Task
	List the top generated, resolved, and pending incidents
	Create solutions for unresolved incidents
	Update reports to include new trouble tickets
	Create a document depository for troubleshooting guides and post mortems on outages

Checklist: Antivirus Defense

Use this checklist to perform your antivirus defense

Prepared by:

Date:

Completed	Task
	Perform a virus scan on each computer - exclude drives that are specifically for Exchange (SMTP/Exchange Databases/Logs, and so on)

Checklist: Status Meeting

Use this checklist to conduct weekly status meetings during which the following items will be reviewed.

Prepared by:

Date:

Completed	Task
	Server and network status for the overall organization and segments
	Organizational performance and availability
	Overview reports, and incidents
	Risk analysis and evaluation including upcoming changes
	Capacity, availability, and performance reviews
	Service level agreement (SLA) performance and compare items that have not met target objectives