Sending malware samples to Microsoft
Applies To: Forefront Client Security
To help ensure that Client Security is as effective as possible, please send samples of the following items to Microsoft:
Malware that Client Security failed to identify as malware
Software or files incorrectly identified as malware
If you need support with an urgent malware situation, call Microsoft support services. For more information, see Obtaining technical support.
You can also submit malware samples by e-mail. The product Help included with the Client Security console provides detailed steps for submitting malware samples by e-mail.
To access Help for sending malware samples to Microsoft by e-mail
On the Client Security management server, run the Microsoft Forefront Client Security console.
Click Help, and then click Help Topics. The Help window appears.
Search for the topic titled "Submitting malware samples" and follow the steps in that procedure.