Obtaining technical support

Applies To: Forefront Client Security

If you need help using Client Security, consider the support options included in this topic.

Client Security self-support

Visit the Microsoft Forefront Client Security TechCenter Web site (http://go.microsoft.com/fwlink/?LinkId=83326) to obtain the most updated technical information, including troubleshooting steps, solutions to common issues, the ability to search the Microsoft Knowledge Base, how-to topics, and the latest downloads.

The Microsoft Help and Support Web site (http://go.microsoft.com/fwlink/?LinkId=83352) contains an extensive collection of articles, troubleshooting wizards, files you can download, and other useful product information. The articles can help you understand more about the features that are included in Client Security and related products. The site also includes answers to frequently asked questions (FAQs) and Microsoft Communities, which includes Microsoft Newsgroups.

Microsoft services

The Help and Support site offers multiple support options. You can get help with Microsoft products over the phone or by using online chat or e-mail.

The Web site offers the following support for customers:

  • Support Services—A variety of support options to help businesses, information technology (IT) professionals, developers, and home users

  • Consulting Services—Customized technical expertise for enterprise customers

  • Customer Service—Assistance on non-technical issues such as product purchases, subscriptions, and more