Google Chrome extended configuration
In rare cases, Google Chrome still cannot be used for web automation, even after the correct implementation of these settings found in this Configure Chrome and Firefox for web automation article.
More specifically, when controls still cannot be captured and the "Launch New Chrome" action fails, we need to check the machine's "ComSpec" "Environment Variable". It is possible that "ComSpec" does not exist or is misconfigured.
ComSpec should be set as seen in this screenshot: