Unhandled exception - Oops!!! That was unexpected!
Upon opening a WinAutomation or ProcessRobot component, an unhandled exception message appears:
One of the user.config files that are stored in the deleted folder has been corrupted. By deleting the folder and restarting the component, a new user.config file is being created.
Step 1 - Close the defective component. It could be either one of the below:
- WinAutomation Console
- WinAutomation User Agent
- ProcessRobot Control Desk
- ProcessRobot Process Studio
- ProcessRobot User Agent
Step 2 - Go to "C:\Users\Your_UserName\AppData\Local\Softomotive". Note that the "AppData" folder is by default hidden.
Step 3 - Delete the component's "SoftomotiveComponent_StrongName" folder:
Step 4 - Restart the component.