The Knowledge Base is an excellent source of information about all aspects of using and maintaining Windows 2000. The Knowledge Base is a database of tips, hints, and solutions to known problems. It contains thousands of articles written by support professionals at Microsoft. Articles are added and updated daily.
You can search the Knowledge Base by keyword or you can specify a driver, downloadable tool, or troubleshooting tool. You can also ask a question using free-text query or you can search for specific Knowledge Base articles by referencing the unique article ID assigned to each article. An article ID is assigned in the form of the letter "Q," followed by a number. Use the keyword kbprb to search for problem resolutions.
To search for Knowledge Base articles, see the Knowledge Base link on the Web Resources page at http://windows.microsoft.com/windows2000/reskit/webresources .