Device Management

As a general troubleshooting step, always make sure that you are using updated drivers. You can get updated drivers from the Windows Update Web site. For information about Windows Update, see the Windows Update link on the Web Resources page at https://windows.microsoft.com/windows2000/reskit/webresources .

Make sure that your drivers have been digitally signed by Microsoft. If they have not been digitally signed, look on the Windows Update Web site. If you do not find drivers there, contact your hardware manufacturer and ask for drivers that bear the Designed for Microsoft Windows 2000 Professional/Windows NT logo.

For information about Windows 2000 Professional tools that can be used in troubleshooting, Windows Update, or driver signing, or what to do if you are having trouble starting your computer in safe mode, see Troubleshooting Tools and Strategies in this book.