Sending and Receiving Compatibility Data

Applies To: Windows 7, Windows Vista

You send and receive data to keep your local Application Compatibility Manager updated with the most current issues and information from Microsoft Corporation, independent software vendors (ISVs) and, if you are a member, the ACT Community.

The synchronization process uses the Microsoft® Compatibility Exchange to:

  • Download new information from authoritative sources, such as Microsoft and independent software vendors.

  • Upload your compatibility issues to Microsoft.

  • Upload and download compatibility information from the ACT Community, if you are a member and agree to share your data. For more information about the ACT Community, see Using the Preferences Tab and ACT Community Technical Reference


The Application Compatibility Toolkit will be unable to provide you with compatibility information for any applications that you determine should not be sent to Microsoft.

Reviewing and Synchronizing Your Data

Prior to sending your application data to Microsoft, you have the option to review your application list and to view and save the exact data being sent, as a text (.txt) file. After you are done reviewing the information, you can synchronize your data with Microsoft.

To review and synchronize your data

  1. On the Analyze screen, click Send and Receive.

    The Send and Receive Data dialog box appears.

  2. Click Review the data before sending.

    The Send and Receive Data dialog box changes to show all of the applications that are going to be sent to Microsoft during the synchronization process. If there are applications that should not be sent to Microsoft, see Selecting Your Send and Receive Status for removal information.

  3. Optionally, you can click Review all data, save the resulting .txt file locally, and then review the exact XML data that will be sent to Microsoft.

  4. After you finish reviewing the application list and XML data, click Send.

    The synchronization process uploads and downloads only the changes made since your last synchronization. During the synchronization process, a dialog box displaying the synchronization status appears. You can continue to work during this process. If no new issues have occurred since your last synchronization, the Microsoft Compatibility Exchange uploads your issue information and notifies you that no updates for download exist.

See Also


Phase 2: Analyzing Your Compatibility Data
Microsoft Compatibility Exchange Technical Reference