Update and install device drivers if needed

Applies To: Windows MultiPoint Server 2012

If you are using USB zero clients or peripherals that require drivers, you should install the drivers at this time. It’s a good idea also to check Device Manager for any driver alerts, and install drivers for those devices.

Generally, the most current drivers are required for following types of devices:

  • USB zero clients

  • USB-over-Ethernet zero clients

  • Disk controllers

  • Network adapters

  • Sound controllers

  • USB host controllers


If you are new to Windows Server 2012 (or Windows 8), see Common Management Tasks and Navigation in Windows (http://technet.microsoft.com/library/hh831491.aspx) to find out how to open the Start screen and perform other common tasks.

To check for driver alerts in Device Manager

  1. Open the Start screen.

  2. Type computer management, and then click Computer Management in the results.

  3. In the Computer Management console tree, click Device Manager.

  4. In the system devices on the right, check for driver alerts that might affect MultiPoint Server.

To install device drivers in MultiPoint Manager

  1. To open MultiPoint Manager, open the Start screen, type MultiPoint Manager, and then click MultiPoint Manager in the results.

  2. In MultiPoint Manager, click the Home tab, and then click Switch to console mode.

  3. To install a device driver, double click the driver file, and follow the instructions to install the driver.

  4. Repeat the preceding step to install all required drivers.


If an installation requires a computer restart, you will need to switch back to console mode before you install the next driver. MultiPoint Server always starts in station mode. To switch to console mode, on the Home tab, click Switch to console mode.