Event ID 4311 — NBT Connectivity

Applies To: Windows Server 2008

NBT (NetBIOS (network basic input/output system)) over TCP/IP (Transmission Control Protocol/Internet Protocol) connectivity facilitates file and printer sharing.

Event Details

Product: Windows Operating System
ID: 4311
Source: netbt
Version: 6.0
Message: Initialization failed because the driver device could not be created. Use the string "%2" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the Globally Unique Interface Identifier (GUID) if NetBT was unable to map from GUID to MAC address. If neither the MAC address nor the GUID were available, the string represents a cluster device name.


Initialize NBT protocol

To initialize the NBT protocol, disable and then re-enable the network adapter:

You must be logged on as an administrator or belong to the Administrators group to complete these steps.

  1. Click Start, click Control Panel, double-click Device Manager, expand Network Adapters, right-click the adapter you want to initialize, click Disable, and then click Yes.
  2. Right-click the adapter that you just disabled, and then click Enable.


Attempt to access a remote shared network folder. If you can access the shared network folder, then the Windows Internet Name Service (WINS) server and the NBT protocol are functioning properly.

NBT Connectivity