Create a new calling card

Updated: October 14, 2010

Applies To: Windows Server 2008, Windows Server 2008 R2, Windows Server 7

You can use this procedure to create a new calling card. A calling card is used to specify the additional numbers required to access the network of another phone carrier, identify your account on that network, and provide your personal identification number (PIN) to provide security.

Any user account can be used to complete this procedure.

To create a new calling card

  1. Click Start, click in the Search text box, and then type TELEPHON.CPL and press ENTER. The Phone and Modem dialog box opens.

  2. In the Phone and Modem dialog box, on the Dialing Rules tab, click the location you want to modify, and then click Edit.

    Alternatively, to create a new location, click New.

  3. On the Calling Card tab, click New.

  4. On the General tab, type the value for the following settings:

    • Calling card name: The name you use to identify the card.

    • Account number: The account number provided by the calling card company for the calling card. For some calling cards this is the home or business phone number associated with the account.

    • Personal Identification Number (PIN): Any personal number required to secure your account against unauthorized use. Often a four digit number, this is usually dialed after the account number when you place a call. Some calling cards do not use a PIN.

  5. On each of the Long Distance, International and Local Calls tabs, type the phone number that is required to access the corresponding service. Include all the digits you need to dial after you access an outside line:

    • On the Long Distance tab, Access number for long distance calls is the phone number required to access the calling card service for domestic long distance calls.

    • On the International tab, Access number for international calls is the phone number required to access the calling card service for international long distance calls.

    • On the Local Calls tab, Access number for local calls is the phone number required to access the calling card service for local calls. Leave this blank to dial local numbers without using the calling card.

  6. On each of the Long Distance, International and Local Calls tabs, in Calling card dialing steps, click the following buttons to add it as a specific step needed to complete a call:

    • Access Number: The number to access the calling card company. This will dial the access number entered at the top of the tab.

    • Account Number: The account number that identifies your account, which was entered on the General tab.

    • PIN: Your personal identification number, which was entered on the General tab, usually dialed immediately after the account number.

    • Destination Number: The country/region code, area code, and phone number.

    • Wait for Prompt: Pauses dialing for a dial tone, voice message, or time interval.

    • Specify Digits: Any sequence of the digits 0-9, *, and #.

  7. To reposition any step in the order of calling card dialing steps, click the step, and then click Move Up or Move Down.


When you enter a calling card PIN number, this number is displayed in plaintext. Therefore, to enhance security, type this number in a private location whenever possible. If you are not in a private location, take care to ensure that this number is not exposed to another user.

Additional considerations

  • You can also access the Phone and Modem Options dialog box from the Properties page of any of your dial-up connections. On the General tab, select the Use dialing rules check box, and then click Dialing Rules.

  • If you add Access Number, PIN, or Account Number default steps to the Calling card dialing steps and the corresponding field is blank, the program will prompt you to enter the missing value when you click OK or Apply.

See Also


Change How Windows Dials Phone Numbers
Configure Network Connections