Event ID 2185 — Message Queuing Connectivity

Applies To: Windows Server 2008 R2

Message Queuing relies on network connectivity for much of its functionality. If network connectivity is lost or compromised, messages may not be sent or delivered.

Event Details

Product: Windows Operating System
ID: 2185
Source: MSMQ
Version: 6.1
Message: A socket operation failed with error %1. Next hop address is %2. Message Queuing cannot send the message now, but it will retry to send the message. This event is logged at most once per %3 seconds. To change this setting, set \HKLM\Software\Microsoft\MSMQ\Parameters\Event2185 registry value to desired time in seconds.


Ensure network connectivity with the host

The MSMQ Service failed to connect to the host that is referred to in the event description. Make sure that the host computer is online, and ensure that you have network connectivity to the host.

You may have to contact the domain administrator with the socket error code that is provided in the event.


Confirm that the MSMQ Service is installed and running.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To confirm that the MSMQ Service is installed and running:

  1. Open the Services snap-in. To open Services, click Start. In the search box, type services.msc, and then press ENTER.
  2. Locate the Message Queuing service, and then confirm that the value in the Status column is Started.

Verify that the computer has connectivity to the network.

Message Queuing Connectivity

Message Queuing