Event ID 2253 — Message Queuing Operation

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Applies To: Windows Server 2008 R2

Message Queuing operation provides message authentication, message encryption, dead-letter queues, security settings, and other basic features. If Message Queuing has problems with any of these features, proper Message Queuing operation may suffer.

Event Details

Product: Windows Operating System
ID: 2253
Source: MSMQ
Version: 6.1
Symbolic Name: EVENT_WARN_ILLEGAL_DEADLETTER_QUEUE
Message: The message could not be moved to deadletter queue %3. The message was moved to the system transactional dead letter queue. This event is logged at most once per %4 seconds. To change this setting, set \HKLM\Software\Microsoft\MSMQ\Parameters\Event2253 registry value to desired time in seconds. Error %1: %2

Resolve

Confirm that a dead-letter queue exists and confirm permissions

A dead-letter queue must exist. It also needs appropriate permissions.

To resolve this issue:

  • Confirm that the dead-letter queue that is specified in the event exists.
  • Determine the user account under which Message Queuing is running.
  • Confirm that the user account has permissions on the specified queue.

Confirm that the dead-letter queue exists

To confirm that the dead-letter queue exists:

  • On the computer that is specified in the queue format name, locate the dead-letter queue that is specified in the event. For more information about queue format names, see Queue Names (https://go.microsoft.com/fwlink/?LinkID=104739).

To perform these procedures, you must have membership in Administrators, or you must have been delegated the appropriate authority.

Determine the user account under which Message Queuing is running

To determine the user account under which Message Queuing is running:

  1. Open the Services snap-in. To open Services, click Start. In the search box, type services.msc, and then press ENTER.

  2. In the details pane, locate Message Queuing.

  3. Check the Log On As column to see what user the service runs under.

    Note: When Message Queuing is running in workgroup mode, the default user is Local System. When Message Queuing is running in domain mode, the default user is Network Service.

Confirm that the user account has permissions on the specified queue

You must have administrator privileges to confirm Message Queuing user permissions. If you want to modify permissions, you will also must have the Set Permissions permission on the specified queue.

To confirm that the user account has permissions on the specified queue:

  1. Open the Services snap-in. To open Services, click Start. In the search box, type services.msc, and then press ENTER.
  2. In the console tree, expand Services and Applications, and then expand Message Queuing.
  3. Navigate to the dead-letter queue that is specified in the event.
  4. Right-click the queue, and then click Properties.
  5. On the Security tab, in Group or user names, find the user under which Message Queuing is running. If the user is in this list, go to step 11.
  6. If the user is not already in the list, click Add.
  7. In Enter the object names to select, enter the user under which Message Queuing is running.
  8. Click Check Names to make sure that you are adding the correct permissions.
  9. If the correct user is found, click OK.
  10. In the queue’s security properties, under Permissions, select the Allow check box next to the Send Message permission.
  11. Click OK.

Verify

Verify that the MSMQ Service is installed and running.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To verify that the MSMQ Service is installed and running:

  1. Open the Services snap-in. To open Services, click Start. In the search box, type services.msc, and then press ENTER.
  2. Locate the Message Queuing service, and confirm that the value in the Status column is Started.

Message Queuing Operation

Message Queuing