Event ID 4162 — Microsoft Distributed Transaction Coordinator Service Log Availability

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Applies To: Windows Server 2008 R2

The Microsoft Distributed Transaction Coordinator service (MSDTC) is running on a clustered server for increased reliability, based on the failover capabilities of the clustered servers.

Event Details

Product: Windows Operating System
ID: 4162
Source: Microsoft-Windows-MSDTC
Version: 6.1
Symbolic Name: IDS_DTC_LOG_INCOMPATIBLE
Message: The MS DTC log file is an incompatible version.%0

Resolve

Reinstall MSDTC

The system reports an incompatible version of the Microsoft Distributed Transaction Coordinator service (MSDTC). This problem may be resolved by uninstalling and then reinstalling MSDTC.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To uninstall and then reinstall MSDTC:

  1. Click Start, and then click Command Prompt.
  2. At the command prompt, type msdtc -uninstall, and then press ENTER.
  3. At the command prompt, type msdtc -install, and then press ENTER.

Verify

Use the Component Services administrative tool to verify that the log file for the Microsoft Distributed Transaction Coordinator service (MSDTC) is created in the appropriate location.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To open Component Services and verify the location of the MSDTC log file:

  1. Click Start, and then click Run.
  2. Type comexp.msc, and then click OK. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  3. Click Component Services, click Computers, click My Computer, click Distributed Transaction Coordinator, and then click Local DTC.
  4. Right-click the Local DTC, and then click Properties.
  5. In the Local DTC properties dialog box, click the Logging tab. Under Log Information, verify that the location of the log file is appropriate for the MSDTC.

Microsoft Distributed Transaction Coordinator Service Log Availability

Application Server