Introduction to Troubleshooting NAP

Applies To: Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2

This guide explains how to troubleshoot Network Access Protection (NAP). If you are not familiar with this guide, review the following sections of this introduction.

When to use this guide

Use this guide when:

  • You have problems updating or operating NAP infrastructure components.

  • You have problems with a new NAP deployment.

  • You want to learn about troubleshooting techniques to use with NAP.

How to use this guide

This guide contains the following topics:

  • New in This Guide

    You can use this topic to find new and updated content that has been added to this guide since its last major revision.

  • A-Z List of Problem Topics for NAP

    This topic lists problem topics alphabetically. You can use it to find a problem topic quickly.

  • Things to Check Before Troubleshooting NAP

    This topic provides a list of tasks and settings to check before you troubleshoot a problem. Read this topic before you read a problem topic to make sure that your system is set up properly for troubleshooting.

  • Quick Fixes for NAP

    This topic provides quick solutions for the most common NAP problems. Read this topic if you completed the tasks in the "Things to Check Before Troubleshooting NAP" topic, but the problem persists.

  • Tools for Troubleshooting NAP

    This topic describes how to use services and logs on your computer for troubleshooting NAP. Read this topic if you cannot find a solution in the "Quick Fixes for NAP" topic, and you are ready to begin troubleshooting.

  • Troubleshooting NAP Problems

    This topic contains links to step-by-step procedures that help you identify and fix NAP problems. You can use this topic to find a solution for a problem.

  • Additional Resources

    You can use this topic to find other documentation that is related to NAP.

Terminology used in this guide

See NAP Terminology for information about the terms used in this guide.

See Also


Network Access Protection Design Guide
Network Access Protection Deployment Guide