Event ID 7 — RRAS Secure Socket Tunneling Protocol

Updated: December 16, 2008

Applies To: Windows Server 2008 R2

Secure Socket Tunneling Protocol (SSTP) is a new form of virtual private networking (VPN) tunnel with features that allow traffic to pass through firewalls that block PPTP and L2TP/IPsec traffic. SSTP provides a mechanism to encapsulate Point-to-Point (PPP) traffic over the Secure Sockets Layer (SSL) channel of the HTTPS protocol. The use of HTTPS means traffic will flow through TCP port 443, a port commonly used for Web access.

Event Details

Product: Windows Operating System
ID: 7
Source: Microsoft-Windows-RasSstp
Version: 6.1
Message: The Secure Socket Tunneling Protocol service could not open the ConfigStore that is used for storing service-specific information. This can lead to incorrect service configuration or a leak of system resources.


Modify value data for ServerURL registry parameter

Open the Registry Editor and check the values of the following registry key:


Check that the System account has read/write permission for each registry key. To check the permissions:

  1. Right-click each registry key, and then click Permissions.
  2. If the System account does not have read/write permissions for the key, add them.
  3. Right-click the ServerURL registry parameter, click Modify, type https://%3cservername%3e/sra_%7bBA195980-CD49-458b-9E23-C84EE0ADCD75%7d/, and then click OK.


To verify that the remote access server can accept connections, establish a remote access connection from a client computer.

To create a VPN connection:

  1. Click Start, and then click Control Panel.
  2. Click Network and Internet, click Network and Sharing Center, and then click Set up a connection or network.
  3. Click Connect to a workplace, and then click Next.
  4. Complete the steps in the Connect to a Workplace wizard.

To connect to a remote access server:

  1. In Network and Sharing Center, click Manage network connections.
  2. Double-click the VPN connection, and then click Connect.
  3. Verify that the connection was established successfully.

RRAS Secure Socket Tunneling Protocol

Routing and Remote Access Service Infrastructure