Event ID 4097 — Display Driver Timeout Detection
Applies To: Windows Server 2008 R2
Windows can detect when the graphics hardware or a Windows XP Display Driver Model (XPDM) device driver take longer than expected to complete an operation. When this happens, Windows collects diagnostic information about the timeout condition, and prepares a report that you can send to Microsoft. These reports are analyzed and used to assist in creating updates for Windows that fix reported issues.
|Product:||Windows Operating System|
|Message:||Display driver %1 detected and recovered from a failure. Some graphics operations may have failed.|
Send Error Report to Microsoft and Check Windows Update for New Driver
Windows detected that the graphics adapter hardware on your computer has taken longer than expected to complete a requested operation. Windows has recovered and reset the graphics hardware.
Windows has prepared a report containing diagnostic data about the timeout condition experienced in the graphics adapter or device driver.
To submit the report to Microsoft
- Click Start.
- Click Control Panel.
- In Control Panel, click System and Maintenance.
- Under Problem Reports and Solutions, click Check for new solutions.
- If Windows displays a dialog box asking "Do you want to send more information about the problem?", click Send information.
- If a solution is presented, follow the instructions displayed. The solution is often to download and install a newer version of the device driver, but can be instructions about how to correct a configuration error.
If this problem occurs often, use Windows Update to check if a new display driver for your display adapter is available.
To perform this procedure, you must be a member of the local Administrators group, or you must be delegated the appropriate authority.
To start Windows Update
- Click Start.
- Click All Programs.
- Click Windows Update.
- In the upper left corner of the Windows Update page, click Check for updates.
- After the check has completed, click View available updates.
- If an update is available for your display adapter, select it, and then install it.
- If no updates are currently available, check back periodically to see if your vendor has supplied a new device driver.
Confirm you can see the desktop and your applications as expected.